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FAQ'S
Q. What do I need to become a member of myVDRC.com?
A. You will need to fill out our registration application and provide a current resale certificate.
Q. I get designer pricing from the manufacturers I work with, why is it better that I go through myVDRC.com?
A. As a member of myVDRC.com you will be able to receive wholesale pricing from hundreds of manufacturers. One place to track all of your orders with a dedicated account manager. This means you place one PO for all manufacturers and only have one credit card form to fill out. We handle damage claims.
Q. How is shipping handled?
A. Your assigned account manager will handle all logistics. Each manufacturer will ship directly to your commercial receiving warehouse.
Q. Do you handle items that are delivered damaged?
A. Yes. Simply notify your assigned account manager and your claim will be handled promptly.
Q. I have a long list of items I need a quote on, do you do this?
A. Yes, please enter all items in the "request a quote" tab on our website.
Q. How long does it take to get a quote?
A. Quotes will be responded to within 24 hours.
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